IWA Standards of Professional Practices

The purpose of these Standards of Practice is to establish and define a set of standards of practice which will guide and direct all members of the IWA as each pursues his or her Web profession. It is incumbent upon all members to provide their services in a manner which instills a strong sense of trust and confidence between themselves and their employers, clients, peers and all members of the general public. Professional competence, character, integrity, fairness, commitment, and trustfulness provide the foundation for the establishing and maintaining of all professional relationships. Therefore all members should dedicate themselves to a course of conduct which manifests respects, confidence and trust on the part of the general public and all users of Web services.

IWA Standards of Professional Practices:

• Standard one: quality of service
• Standard two: full disclosure
• Standard three: fair and reasonable rates
• Standard four: confidential information
• Standard five: advertising and promotional practices
• Standards six: laws and conduct of business
• Standards seven: good citizenship
• Standards eight: relationships: employee/employer client/former client